Re: CUSTOM ORDERS
Update as of January 2021
Unfortunately my general rule still stands and 100% of custom emblem overlays are halted. (A "custom order" is any design not currently available to order in our store. This does not include color changes.).
I run this business from home, where I have been wrangling a now 10-year old and an almost 4-year old who have been home from school/preschool since the pandemic began in March. We have finally got into a homeschooling groove (not to be confused with distance learning as we jumped ship from public schooling for the next year or 2) but I am still one person in charge of wearing so many hats and I just don't have time to sit down and create one-off designs for each of you :(
Please continue to throw us suggestions and ideas though! Sometimes i get on a creative roll and appreciate all your ideas :)
As of March 30, 2020
100% of custom emblem overlays are halted. (A "custom order" is any design not currently available to order in our store. This does not include color changes.) Due to the COVID-19 shelter-in-place orders, my current work from home schedule now includes entertaining a 3rd grader and a 3-year old. And now they have announced school will not be returning this school year so now this is my foreseeable schedule.
The time i can dedicate to focusing on work has greatly diminished and I cannot commit to any custom emblem overlays at this time. All requests received this far will be archived and I will still be releasing new designs. I'm hoping this will actually increase the new designs added to my store since I will be able to shift my focus to those as much as possible in any free moments I can find.
I know many of you have been waiting for awhile and I do apologize, however I do feel like I've remained transparent in my busy schedule for over a year now and uncertainty of promised times for custom designs. But due to the current regulations, I have to just put a blanket "I'm sorry, I can't" on all custom emblem overlay requests.
Maybe forever but definitely for now as we navigate to whatever our new normal will look like and then we can reassess.
I am trying to reply to as many emails as possible but some days i get 20+ requests and I barely have 1-2 hours to work and i also have to keep production rolling in that time. Thank you for reading this far and I hope you understand the current decision I'm having to make.
Please stay safe out there! <3